Refund and Returns Policy

Overview

This Refund and Returns Policy outlines the terms and conditions governing returns, refunds, and exchanges for purchases made through https://www.baxor.store. By making a purchase, you agree to comply with this policy.

Return Eligibility

Timeframe

Items may be returned within 30 days of the original purchase date. The item must be in its original condition, unused, and with all tags and packaging intact.

Non-Returnable Items

The following items are not eligible for return:

• Personalized or custom-made products
• Digital downloads or software
• Items marked as final sale
• Gift cards

Return Process

Initiating a Return

To initiate a return, contact our customer service team at [email protected] or +1 (313) 267-8706. Provide your order number and reason for return. We will provide instructions and a return authorization if applicable.

Shipping Costs

Customers are responsible for return shipping costs unless the return is due to an error on our part. Original shipping fees are non-refundable.

Refunds

Processing Time

Refunds are processed within 10 business days after we receive and inspect the returned item. The refund will be issued to the original payment method.

Partial Refunds

Partial refunds may be issued if the returned item shows signs of use, damage, or missing components not due to our error.

Exchanges

Exchanges are subject to product availability. To request an exchange, follow the return process and specify the desired replacement item. Additional charges may apply for price differences.

Damaged or Defective Items

If you receive a damaged or defective item, contact us within 7 days of delivery at [email protected] or +1 (313) 267-8706. Provide photos and a description of the issue. We will arrange a replacement or refund at our discretion.

Customer Responsibilities

You are responsible for:

• Ensuring return items are securely packaged to prevent damage
• Using a trackable shipping method for returns
• Providing accurate contact and order information
• Complying with all terms in this policy

Policy Modifications

https://www.baxor.store reserves the right to update this policy at any time. Continued use of our services constitutes acceptance of the revised terms.

Contact Information

For questions about this policy, contact us at:

• Email: [email protected]
• Phone: +1 (313) 267-8706
• Address: 2341 Southwest Cedar Lane, Detroit, Michigan 48268, United States